Queen Anne's County pet licensing
Why license?
In accordance with state and local laws, pet licenses are mandatory in Queen Anne’s County. In fact, licenses are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for Queen Anne’s County Animal Services to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.
What will you need?
Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.
Payment
We securely process payment online and accept all major credit and debit cards as forms of payment.
Microchip
A valid microchip number is required in Queen Anne’s County and must be provided to complete the licensing process.
Documents
Rabies vaccination proof
This document serves as formal proof that your pet has received a rabies vaccination. This document may be in the form of a Rabies Vaccination Certificate that has been signed by a veterinarian or certified professional. It is the law that pets must be up-to-date on their rabies vaccinations, so new documents will need to be uploaded to your pets profile as they receive their booster shots.
How to license
Online
The fastest and easiest way to license or renew is right here. You'll create a profile for your pet, upload any necessary documents, process your license registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card.
License a pet for the first time
I've never licensed a pet with Queen Anne’s County Animal Services before.
License nowIn-person
In person licensing is available at the following location(s) however it's important to know you will still receive your tag in the mail:
Don't forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.
Queen Anne’s County Animal Services
201 Clay Dr, Queenstown, MD 21658
If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!
Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.
Pet license form (English)
Formulario de licencia para mascotas (Español)
Phone
If you're unable to complete your pet's license online, you can contact our Customer Care team for assistance. Please note that licenses are primarily designed to be completed online, and phone support is intended for troubleshooting or special circumstances.
You must have up-to-date rabies documentation on file. We can accept credit cards and Visa/Mastercard debit cards for payment.
DocuPet Customer Care: 1-877-239-6072
Hours of Operation:Monday-Saturday: 9:00 AM - 9:00 PM EST (excluding holidays)Sunday: 11:00 AM - 7:00 PM EST
License fees & details
Pet licenses are required for all dogs and cats living in Queen Anne’s County. Licenses are available for lifetime terms and do not have an expiration date.
| Dog Licenses | Fee |
|---|---|
| Dog Registration (Lifetime) | $11.00 |
| Cat Licenses | Fee |
|---|---|
| Cat Registration (Lifetime) | $11.00 |
- A replacement tag is available free of charge.
- A valid rabies certificate is required to complete the licensing process. You must upload or present your certificate at the time of purchase.
- A valid microchip number is also required to complete the licensing process.
- Licenses are required for all pets over 4 months of age.
Frequently asked questions
HELP DESK
Still have a question that you have not been able to answer?
Visit our Help Desk for more information: https://docupetinc.zendesk.com/hc/en-us
PROGRAM AND PARTNERSHIP
Why does the system say my address is not valid?
You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street (e.g., type St instead of Street.) You may contact DocuPet Customer Care directly for assistance if you believe you reside within the licensing jurisdiction but your address is not being accepted by the system.
LICENSING OPTIONS, DATES, AND LOCATIONS
The system says my pet must be microchipped if I live in Queen Anne's County. What if my pet isn't microchipped?
Please make an appointment with your veterinarian to have your pet microchipped prior to licensing. Or you can contact Queen Anne’s County Animal Services by calling (410) 827-7178 or emailing qacas@qac.org to discuss.
Where can I license in person?
You may license in person at Queen Anne’s County Animal Services, located at 201 Clay Dr, Queenstown, MD 21658.
How old does my pet need to be for me to license them?
All pets over the age of 4 months are required to be licensed.
FEES AND FINES
Is there a discount for licensing multiple pets?
No, there is no discount for licensing multiple pets. Each pet will be charged the appropriate licensing fee.
My pet is a service animal. Do I qualify for a discounted license rate?
No, service animals are subject to the standard license fee.
My pet has been designated as a dangerous dog and needs to pay a special rate. What do I do?
Please visit Queen Anne’s County Animal Services in person if you are qualifying for this rate for the first time. They are located at 201 Clay Dr, Queenstown, MD 21658.
What is the processing fee?
A processing fee of $2.00 per license product applies to all online orders.
ACCOUNT UPDATES
My pet is no longer with me, but I’m still receiving renewal reminders?
We’re sorry! Unfortunately, unless you update your account to reflect that a pet is no longer in your care, we have no way of knowing. Have you already told us? You may have a duplicate account. Get in touch with your licensing organization or our DocuPet customer service team to update your record.
Does my license transfer if I am moving?
If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
How do I notify DocuPet that my pet has passed away?
We're sorry for your loss. You can update a pet's profile via your online account by editing your pet's profile and selecting 'Remove this Pet'.
TAGS
How do I receive my tag if I don't have a current address?
Please visit Queen Anne’s County Animal Services in person at 201 Clay Dr, Queenstown, MD 21658, and they will be able to assist you.
Will my pet receive a new free tag with every order?
No, each pet will only receive one free tag with their first license via DocuPet. This tag doesn’t expire. If you’ve already received a DocuPet tag, your furry friend is good to go! If you’d like a new tag, you can purchase a standard replacement tag or a new designer tag during the license order process or in our store.
CITY INFORMATION AND CITY ORDINANCES
Where can I find information about the pet licensing ordinance/bylaw?
Visit this page for information on licensing ordinances/bylaws.
I have an existing Lifetime License, how does this work on DocuPet?
All existing licensing data from Queen Anne’s County Animal Services has been transferred on to the DocuPet system, so your lifetime license is still valid. You can choose to keep your existing tag or purchase a zero dollar 'replacement tag' to get a new municipal tag.
What species are required to be licensed?
The following species are required to be licensed: Dogs and Cats.
I need to license a ferret, what do I do?
Please visit Queen Anne’s County Animal Services in person as ferret licensing is not processed through DocuPet. They are located at 201 Clay Dr, Queenstown, MD 21658.
Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)
Please get in touch with Queen Anne’s County Animal Services at (410) 827-7178.
DOCUMENT SUBMISSION
My pet is rabies exempt, what do I do?
You will need to complete the required paperwork and visit Queen Anne’s County Animal Services in person to qualify for a rabies exemption.
Why won't the system allow me to license without a new rabies document?
To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.
Where can I obtain a copy of my pet’s rabies document?
If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:
- The document provided is the right type of proof required.
- Pet and pet owner account data matches your own.
- The document is clear and legible.